Winzo Games Private Limited - Fairplay Policy
Last updated: Novermber 24, 2023
WinZO Games Private Limited (“WinZO, our, we, us”) provides an on-line platform, which hosts skill-based games which may be played casually, or for real money, content, and related solutions (Services), through our mobile application, named “WinZO” (Platform) to end users (Users, you, your). This Fair Play Policy (“Policy”) describes:
a. the steps WinZO takes to ensure fair gameplay on the Platform;
b. the steps/actions a User may take if they suspect that there has been an incident of cheating on the Platform;
c. actions which WinZO may take to prevent or respond to Policy violations.
2. Skill-based games
We only host and offer skill-based games on our Platform. While each game may feature different elements of skill, and the threshold may vary, each game is governed by the skill set you demonstrate to play and achieve the outcome. The games offered on our Platform are games of skill as per applicable law.
The Hon’ble Supreme Court of India, in State of Andhra Pradesh v. K Satyanarayana (AIR 1968 SC 825) and KR Lakshmanan v. State of Tamil Nadu (AIR 1996 SC 1153), has defined games of skill in this manner: “A game of skill, on the other hand- although the element of chance necessarily cannot be eliminated is one in which success depends principally upon the superior knowledge, training attention, experience and adroitness of the player. Golf, chess and even Rummy are considered to be games of skill. The Courts have reasoned that there are few games, if any, which consists purely of chance or skill, and as such games of chance is one in which the element of chance predominates over the element of skill, and a game of skill is one in which the element of skill predominates over the element of chance. It is the dominant element – “skill” or “chance” – which determines the character of the game”.
Users of our Platform must play games with utmost fairness, honesty, and integrity. They must play games strictly as per their respective rules; without attempting cheating, colluding, or deploying any tools, methods and/or strategies which may compromise fair gameplay, defraud us, our systems, or other users; or otherwise alter the level-playing field between users.
Users may review the pre-determined rules of games offered on our Platform by accessing our website, https://www.winzogames.com
4. Unfair play
Users must never attempt to play games unfairly. So, Users must strictly refrain from employing dishonest means, including without limitation:
5. What are the steps taken by winzo to ensure fair gameplay?
We are fully committed to offering a fun, safe, and fair game-playing environment on our Platform. For this purpose, we deploy the best in class means, commensurate with industry standards, to ensure fair play on our Platform. These measures include:
6. Responsibility of Users/Consequences of violation of Policy
If WinZO is made aware of any User action which violates this Policy, or disrupts the level playing field we offer our Users, Winzo may take corrective action it deems appropriate, including without limitation, restricting or terminating use of such offender’s Services, and blocking, restricting, or forfeit any amounts, prizes, or privileges that the offender may have received on the Platform, or that have otherwise been given to such offender. We may seek refunds and take legal action if advised.
If you believe and/or know that this Policy has been violated, we offer you full recourse to our 3-tiered grievance redressal mechanism. We assure you that we will take all reasonable measures to acknowledge and resolve your grievances.
If you would like to complain of any Policy violations, you may please use the grievance redressal mechanism described in our terms.