WinZO is a publisher and distributor of apps and digital platforms. WinZO facilitates access to certain apps, including ZO Play, through its distribution and referral services.

Please note that WinZO and ZO Play are two separate apps operated by two separate entities. WinZO’s role in relation to ZO Play is limited to publishing, distribution and referral services, and WinZO does not operate the ZO Play platform.

WinZO acts as a distribution and referral partner for ZO Play. WinZO facilitates user access to ZO Play but does not operate the ZO Play platform.

No. All ZO Play services are independently operated. WinZO’s role is limited to publishing, distribution and referral services. For any issues relating to ZO Play, please reach out to ZO Play’s customer support.

You can manage or pause your AutoPay mandate directly through your UPI, banking or other payment app. Log in to your UPI/bank account or app, locate the relevant AutoPay mandate or recurring payment for 'ZO Services', and select the option to pause or cancel the debit.

The use of ZO Play is governed by its applicable Terms of Use and Privacy Policy. These can be accessed through the relevant links on the platform.

Before starting the trial, you are clearly informed that the trial will convert into a paid subscription. Your consent is taken at the time of subscribing, and reminders are provided before the subscription debit. No debit is made without the required consent.

Please read the Auto-Pay Terms & Conditions and Clause of the Terms of Use

Diamonds are virtual items used within the app. They have no real-money or cash value and cannot be withdrawn, redeemed, or exchanged for money.

All subscriptions and purchases are non-refundable once the service has been activated or the transaction has been completed. Multiple reminders and consent are provided before a subscription debit is processed. Please refer to our Terms of Use for complete details.

No. The services available through ZO Play are provided by ZO Play. WinZO facilitates access to the platform as a distribution and referral partner.

The use of ZO Play is governed by its applicable Terms of Use and Privacy Policy These can be accessed through the relevant links on the platform.